Technical Assistance

Centering lived experience with homelessness in program delivery and practice.

The National Coalition for the Homeless is a subcontractor to many consultants in an attempt to assist in the Federal agencies in hearing the voices of those impacted by homelessness with a series of Technical Assistance (TA) subcontracts. These include pandemic and post pandemic strategies for helping those without housing. These individuals help craft language and policies to serve the best interest of those living without housing in the United States. In California, NCH is working to create racial equity standards for housing and homeless social service providers. In addition, we are working to improve the conditions within shelter across the United States with our experts who have years of experience living in homeless shelters.

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The Framework for an Equitable Homelessness Response

NCH has been a partner in this national project to envision a more holistic and therapeutic emergency response system. We have led focus groups of people who have utilized emergency and interim housing, and connected the project with consultants who have lived experience with homelessness. This presentation is made by our consultants, Shaundell Diaz, Rashema Melson and Claudine Sipili, in conjunction with Matthew Doherty, project lead.

Advising Federal Agencies

Here are just an example of all the products and guidance that have been led by people with lived experience of homelessness, thanks to NCH’s Technical Assistance project:

Point-In-Time (PIT) Count Communications Toolkit
Addressing Equity in Unsheltered Homelessness
Guide to Running a Focus Group Session in Your Community
Summary of the Input from Participants of the Emergency Housing Voucher (EHV) program
Coordinated Outreach Strategies
Rural Unsheltered Homelessness
Serving Unsheltered People with Severe Service Needs
Leading with Kindness in Encampment Resolution
Housing Focused Outreach
SSVF HP Screener
Transactional to Transformational: Person-Centered Data Collection
HPS Prevention Product Review & Edit
Shelter Safety Guide
ESG HP Screener
Eviction Prevention for Housing Counselors
EHV Program: PHA & CoC Collaboration Case
Data Security Document
Peer Review Process
Non-HMIS Data
PAYING PEOPLE with Lived Experience and Expertise
Housing Navigator Document
Housing Councling Agencies Partner with CoCs for Eviction Prevention
Enhancing Coordinated Entry for New Resources
Hiring PWLE
Implementing the House America Commitment
Identifying Sources of Operating Funds to Support Affordable and Permanent Supportive Housing Projects
Transfer Considerations for Rapid Rehousing
Shelter Renovation
Developing a Coordinated Entry Assessment Policy
EHV Implementation & Engaging Persons with Lived Experience or Expertise (PLE) in the Process