Membership Matters

There are very real and important reasons why homelessness in America grew to such crisis levels during our lifetime and why it continues to exist today. There are also a number of basic ways that each of us can help locally to prevent, reduce and end homelessness nationwide. 
 
Beginning today, the National Coalition for the Homeless is launching Membership Matters, a new membership campaign to help Americans better understand homelessness as a national problem with local solutions. During this campaign we’ll introduce you to effective, meaningful and reasonable ways that each of us can make a lasting difference in the life of a family or individual who is either un-housed or at-risk of homelessness.
 
There’s a building sense among advocates and academics that the current national levels of funding and services is only enough to manage the problem of homelessness in America. The sustained lack of affordable housing, living-wage jobs and access to affordable healthcare is preventing America from moving towards a permanent and lasting solution to homelessness. NCH believes that there are profound consequences to managing this social crisis for too long: the United States is at risk of producing the first generation of chronically homelessness individuals and families who are housing resistant and a nationwide network of social supporters who questions whether homelessness can be ended.
 
Membership Matters is not a fundraising campaign. In fact we are adjusting the cost of joining or sustaining membership in NCH down to make your membership decision easier. If you are or were homeless or living in poverty, your membership fee is waived. All other membership rates for students, individuals, families, organizations and corporations have been reduced and are also negotiable to ensure the greatest levels of involvement and participation in NCH.
 
Over the next eight weeks, we’ll be rolling out NCH’s Membership Matters campaign with:
•     The Facts and Myths of Homelessness in America
•     Action Alerts to let your lawmakers know how to have the biggest impact
•     10 Recommended Strategies for Local Involvement that you can use at home
•     Frequently Asked Questions to help you understand the lives of the homeless
•     Top Story News tweets throughout the day.
•     Blog posts from staff, national experts and NCH members.
•     Membership surveys
•     Research, reports and white papers on topics of importance to ending homelessness.
•     …and lots more.
 
Don’t miss this opportunity to make a difference!  Become a member of the National Coalition for the Homeless! (Click Here)
 
Be a part of a growing movement of concerned people: current & formerly homeless, activist, advocate and all who are committed to ending homelessness. We want and need you to join, sustain or renew your membership today, because at NCH we believe that Membership Matters
 
Neil J. Donovan
Executive Director

AllisonAlison Dinmore is a third year law student at the University of the Pacific, McGeorge School of Law working on her J.D. and a certificate in Public Law and Policy with a concentration in Housing Law.
“Through my experiences volunteering in legal aid clinics, numerous homeless shelters, a low-income, medical treatment facility, and non-profit policy firms, I have seen that often unavoidable circumstances can force an individual or their family into the state of homelessness. I believe that members of the legal profession not only have a moral imperative to do everything in our power to prevent homelessness from occurring, but also to ensure that it no longer continues to adversely affect society’s better interests. I chose to intern with NCH this summer because it is uniquely positioned at the national level to provide homeless individuals with opportunities they lack to empower them to help themselves, as well as affect broader-reaching change through education and advocacy. I intend to continue learning more about policy and causes of homelessness so that upon my completion of law school, I will be better equipped to help create and implement real and lasting solutions to end and prevent homelessness from occurring.”

Jake Walters is a junior at Amherst College in Amherst, Massachusetts, studying Sociology and History.
Growing up in the suburbs I always felt sheltered and unaware of the world around me. After taking a few sociology classes in college I felt that I had gained some deeper understanding of society, but this was only through books and in a classroom. This internship, or probably any, can’t truly give me first-hand knowledge of the inequalities many people deal with, but it’s a practical step into a world where I can help the people who I have read so much about. It’s a way for me to see the world in a new light and to further my understanding of how society grants privileges to some and not to others. The reality is for everything I can do to help homeless individuals there is just as much that they can do to help me see the world in a more realistic light, and interning with the National Coalition for the Homeless will allow me to help myself just as much as it will allow me to help others.

Jesica Ray is a junior at Dickinson College, located outside of Pennsylvania. She is a Law & Policy major.
“I have lived in New Jersey my entire life and was always too afraid to look at the world outside of my comfortable hometown. I would say my life has been pretty sheltered, and most notably, safe. However, last summer I worked at Lacoste in the Atlantic City Outlets in NJ and was shocked by the reality of what I learned in school or read on the news. Who knew that just 5 miles outside of my home, there was a world of poverty, homelessness, and pain! Long story short, I met a homeless woman named Joanne*, who showed me that homelessness is not a choice and that they are people just like you and I. For this reason, among many, I am now at the National Coalition for the Homeless, and will dedicate my time researching and issues surrounding homeless youth.”

Katherine Nguyen is a rising sophomore at the Rutgers Camden School of Nursing in Camden, NJ, and is also the Homeless Advocacy Fellow from the Bonner Foundation.
“My primary project at the National Coalition for the Homeless is an initiative called Homeless People Action Networks (HPAN). I will be reaching out to state and city homeless coalitions around the country to create advocacy groups completely comprised of currently or formerly homeless people so that these advocacy groups can have the most authentic voices for their concerns. The purpose of HPAN is to connect all of these advocacy groups into a central, collaborative network that can act as a guide for those seeking help and services. This is an initial organizing effort on behalf of the NCH, and ultimately the hope is that HPAN will continue to run independently after the project is off the ground and running.”

Kelsi Sullivan is a senior at The College of the Holy Cross in Worcester, MA. She is a Religious Studies major and an Asian Studies concentrator.
“I could not think of a better place to be this summer than amidst people who are passionate about what they do and committed to making a visible difference in the world. Homelessness is something that could happen to anyone and it is important to give a voice to those who are traditionally voiceless. This summer, I hope to learn the different ways in which we can prevent homelessness and create viable solutions for the future that will end homelessness all together. Theologian Ellie Wiesel once said: ‘The opposite of love is not hate, it’s indifference. The opposite of art is not ugliness, it’s indifference. The opposite of faith is not heresy, it’s indifference. And the opposite of life is not death, it’s indifference.’ So, in a world full of indifference, its time to be an active citizen dedicated to making positive change for those who need it most.”

Lauren Karl is a senior at Allegheny College in Meadville, Pa. where she is studying History, Political Science and Values, Ethics and Social Action.
“I have always been interested in how service, advocacy and activism are connected. The National Coalition for the Homeless is amazingly dedicated to the people they serve, not only as individuals, but also as part of a larger movement. This summer I will have the chance to act not only as an advocate, but also encourage others to advocate for themselves. It is through this second action that I believe real change can occur; once a person is empowered to speak on their own behalf they are far more likely to successful achieve their goals. I am very excited to be here for the summer and am confident my experience will be phenomenal.”

Sahana Malik is a senior at the University of Michigan studying political science and psychology.
“Growing up in a small economically-depressed town in Ohio, I was able to see on an intimate level what it means to struggle for money. Some of the people I personally knew were facing problems obtaining basic necessities for survival. Although these people were not homeless, they lived with the fear of possibly becoming homeless. I firmly believe not enough is being done today to help people living on the streets of America, and I want my generation to spur a change. As an activist looking to specialize in human rights law, I wanted to work for the National Coalition for the Homeless in order to contribute to the efforts to protect the civil liberties of the homeless. I am privileged to be given the opportunity to turn my passion into action.”

Marc McCue is a Summer VISTA volunteer from Anaheim, California.
“I am happy to be working as an intern with the National Coalition for the Homeless because homelessness is a very personal subject for me. I spend two years of my life sleeping in abandoned houses, warehouses and bus benches. With the help of public and private organizations I was given a place to live and the opportunity to recreate my life. I believe no matter what the reason for homelessness is everybody deserves a safe place to call home. NCH is working on a national level to help provide housing for many individuals and families. It is an honor to be working with the National Coalition for the Homeless and doing my part to not only provide shelter to those who are already homeless, but to eliminate homelessness altogether.”

Meghana Sthanam is a rising junior at Vanderbilt University studying Neuroscience and Cellular and Molecular Biology.
“Coming from Birmingham, Alabama, I’ve personally become very aware of the plight of homelessness in the city. For the past several years, I’ve done scientific research in a laboratory, but this summer I wanted to somehow more directly benefit the community. So I turned to the National Coalition for the Homeless, an organization I saw that has clearly enacted so much change nationwide. At home and at school, I became cognizant of the less fortunate around me, even though I live in the affectionately termed ‘Vanderbubble’ and it became more difficult to passively allow such injustices to occur so close to me. I am so thankful to be part of such a commendable advocacy group. I am very passionate about my project on LGBT homelessness, and I hope that my summer here will make an impact!”

Zach Stone is a sophomore at Colorado College studying political science and religion.
“I’m from Bethesda, MD and have lived in the greater DC area all my life. Here at NCH, I am primarily working with the Faces of Homelessness Speakers’ Bureau, a program that consists of individuals who have experienced homelessness first hand.  These individuals give presentations across the country, sharing their experiences and expressing what they believe can be done to combat the injustice that is homelessness. I was driven to come work for NCH because of their ongoing reputation as a non-profit committed to achieving their goals. I knew, as an intern at NCH, I would be given the opportunity to do real hands on work and make a visible impact on the surrounding community.”

And check out this post (Part 1 and Part 2) by Taylor Southall, a Summer AmeriCorps VISTA volunteer working through NCH’s program at the Community Council for the Homeless at Friendship Place.

It is with great sadness that we again mourn the loss of a great advocate for people experiencing homelessness, and a great friend of the National Coalition for the Homeless.  Roosevelt Darby spent 20 years working to end homelessness, serving as an NCH Board Member for over 10 years, actively serving on the Executive Committee.  Recently, Roosevelt had shared his talents with the Metro Atlanta Task Force for the Homeless, and had been featured in an NCH video talking about his experience with homelessness.  Roosevelt and his compassionate friendship will be greatly missed.

Here, a few of the current NCH Staff and Board Members share their memories of Roosevelt:

As NCH’s longtime community organizer, I first came into contact with Roosevelt Darby, Jr. in 1992.   He was active in a number of our projects ranging from voter registration, civil rights, to establishing a statewide homeless coalition.

His special focus was working with single homeless men having substance abuse issues.   He was also adept in motivational public speaking, advocacy, and community organizing.

Due in large part to Roosevelt Darby, NCH became more focused on doing community organizing work at the grassroots level.

-Michael Stoops, Washington, DC

I remember Roosevelt’s time with us with warm and gentle thoughts.  When we had the TA grant I went to Pennsylvania at his request to help organize his Board and staff.  It was a wonderful three day retreat and the first and only time I have ever been to Hershey, Pennsylvania.  Roosevelt got someone to take me there as the retreat wasn’t far away.  His passion and his life experience made for a wonderfully humane approach to housing the homeless and truly building community.  He will be missed by his family, his NCH family, his friends, and most by those he served.

-Barbara Anderson, Indiana

During the years Roosevelt spent with us on the Board, we joked about wanting to work together some day.  Then one day he called me from Philly and asked if I had been serious.  He came to Atlanta and ran our Recovery Program for nearly two years, leaving only because we had no more funding for the program and no ability to pay staff at all.

During those two years Roosevelt worked his gentle, straightforward magic with amazing and steady results that left us with leaders who have continued his work with themselves and have helped us continue that Recovery Program, which they call The Buddy System.

Roosevelt shared himself, his heart and his journey, with each person he coached into sobriety.  We are better people and a better place because of Roosevelt’s time with us, and his legacy lives on in the lives of the men.

-Anita Beaty, Georgia

Roosevelt Darby was leader. He fought the demons of poverty his whole life. He fought his way off the streets and away from drugs.

He didn’t mind talking about his life. He was cautious yet quick with a smile if something resonated with his experiences.

There came a time in his life that he came to realize that poverty had been imposed upon him and so so many others. He became a Tax Day Captain and a Bridge Captain for the Universal Living Wage. He told the truth to anyone who would listen. He became a street warrior justice.

He was a gentle man. He’s gone home now.

Thank you Roosevelt for reaching back. Thank you Jesus for sharing this kind soul with us.

-Richard Troxell, Texas

Roosevelt was a true friend and absolute warrior for people experiencing homelessness.  He will be greatly missed.  My thoughts and prayers are with his family and the city of Philadelphia.

-Donald Whitehead, Florida

I join all others in grief. Do give thanks to God for having met Roosevelt, and will pray that he keeps on helping us on our struggle for justice.

-Glorin Ruiz Patush, Puerto Rico

Brian Davis of Cleveland, OH also offers this reflection on working with Roosevelt.

Please read more about Roosevelt’s in this nice article from the Philadelphia Inquirer.

As our Executive Director Neil Donovan said in a “Traveling with Neil” video recently, homelessness cannot be solved by targeting sub-populations. However, they may provide volunteers, spectators, and politicians with a multidimensional view or homelessness beyond what stigmas or preconceived notions exist.

All sub-populations of people who become homeless experience the same needs: affordable housing, living wages, and proper protection of their civil rights. This goes for homeless youth, especially. According to the National Center on Family Homelessness’ 2011 Report “America’s Youngest Outcasts,” the population of homeless children has increased by over a third since 2007, with the hardest hit areas being the rural South and California.

It’s no question that families are the fastest growing segment of the homeless population, especially since the recession. Along with family and all other growing kinds of homelessness, where does “youth” fit in?

Many educational statutes define a ‘child’ as being under the age of 18. Many children become homeless with their families. But another large group of under-18-year-olds find themselves homeless and with no family support.

Luckily there are many shelters and safe housing programs that do great work to ameliorate homelessness, although many define “youth” differently. Many youth shelters across the country, such as Aarti Hotel and El Rescate, can only hold youth until 24. The Homeless Youth Coalition classifies youth to a lesser range of 18-23 years old.  First Steps for Youth helps an even small youth range: 16-18 years old, including minors.

Still, after the age of 18, legal adulthood, a homeless person is still homeless. So where does youth end? Better yet, when does youth homelessness end?

I think those are the wrong questions. The right question is where does homelessness end? For a 17 year old,  we can combat homelessness by keeping them in school, giving them the resources to learning trade, helping them find and keep a job that pays a living wage, and making housing—both urban and rural—affordable. These are the same things that contributed to the 12% drop in homeless veterans last year. Why? Because they are proven to work for everybody.

Homelessness has many faces, and the youth of America are unfortunately among them. The good news is no new plans need to be drawn up specifically for the youth. We can still bring America home with housing justice, economic justice, and health care justice –by fulfilling the NCH mission statement:

To prevent and end homelessness while ensuring the immediate needs of those experiencing homelessness are met and their civil rights protected.

-Jose Morales, NCH Spring 2012 Intern

A couple weeks ago we shared with you the stories of our current interns, who in their words described why they chose to work at the National Coalition for the Homeless.  Today, we share the below post from a past intern on how his experience with NCH shaped his professional career.

“It was 16 years ago that I came to the National Coalition for the Homeless as an intern from DePauw University.  At that time, I already had a little exposure to homelessness and poverty issues as a result of some of my coursework and as a volunteer at the Center for the Homeless in South Bend, IN. However, I had no idea what a lasting impact that spring and summer at NCH would have on me.

At NCH, I was surrounded by a wonderful and dedicated group of advocates, including staff, volunteers, and other interns from across the country.  It is an understatement to say that it was an inspiring group to be a part of.  Everyone exhibited a confidence that things could be different, that seemingly unsolvable problems could be addressed, and that we could achieve a fairer system for all, even in the face of what seemed to be insurmountable hurdles.  It was always uplifting to be in an environment with people pushing for big change.

As an intern, I got a glimpse of the policy work being done to address the needs of homeless individuals.  This was a new experience for me.  It was the abstract, “back-office” work that I wasn’t exposed to as a direct service volunteer.  And it was a needed and important reminder to me of how little attention is given to issues affecting poor people by our elected officials.

I really believe my work with NCH has influenced my career decisions. While I haven’t focused on homelessness or housing issues, I have continued to be involved in social justice issues and poor people’s issues as a criminal defense attorney representing people who cannot afford an attorney.  I currently work at the Innocence Project representing individuals in prison who have maintained their innocence and who are seeking to prove that they were wrongfully convicted. Without a doubt, my experiences at NCH solidified my path in public interest law.”

By Jason Kreag
Staff Attorney
The Innocence Project

NCH has the honor of working with so many talented interns each semester, read below examples of why they volunteer their time:

Sundal Ali, George Washington University ‘15

As a child, homelessness was not apparent to me. I grew up in Carrollton, TX, a small city a half hour outside downtown Dallas, where many of the social welfare issues were obscure and hidden. As a result, I came to Washington, DC with a sheltered perspective of the world. Homelessness was, and still is, running rampant in the streets of DC, home to the nation’s capital. During the day, the White House is a tourist attraction, crowded with tourists and workers but at night, the benches in front of the White House become coveted living spaces for the homeless.

For decades this grave social injustice has flourished on the streets of one of the strongest and most powerful nations in the world, and even now, not enough is being done to ensure housing for all of America’s citizens. How is it, that a nation with abundant weapons in its arsenal, enough funds in its pockets and an overwhelming number of people in its bureaucracy, cannot solve this crisis?

This paradox triggered action.

After attending a Faces of Homelessness Speakers’ Bureau panel, I was secure in my decision to apply to be an intern at the National Coalition for the Homeless. Working at NCH has shattered my sheltered perspective of our world, in a beneficial way. Because of my internship at NCH, I am more attuned to social crises, more aware of growing national concerns and most importantly, a more passionate advocate for the homeless. I am in a position where I can aid in protecting and promoting NCH’s goal to ensure the human right to housing and shelter. Devoting my time to help prevent returning veterans from Iraq or Afghanistan from becoming homeless, to help prevent more children experiencing homelessness at such a young age, to help prevent the criminalization of homeless people—  all of this, makes my time as an intern at NCH worthwhile. NCH has been working vigorously for decades to establish and protect every individual’s right to housing and shelter and I am privileged to be a part of their team to help accomplish their goal of Bringing America Home.

Jose Morales, American University ’13

I was born and raised in Bronx for ten years. Living in the New York metropolitan area exposes you to how deep the homeless crisis really is. I couldn’t go more than a block without seeing another person without a home, living off the sidewalk and any spare change. When I moved to Washington, DC two years ago to attend American University, I saw more of the same, even in neighborhoods considered the “nice” part of the District.  I was lucky enough to get out of the city ten years ago and into a permanent home, which helped me do really well in school and prepare myself for college.

Ever since the economic downturn, it’s been impossible to avoid the effects of homelessness in any major city. And I know that we can do more as citizens to help. So much of this nation’s homeless population is not comprise of the drug dealers or mentally ill, but children, students, and hard-working Americans who haven’t had a fair shake at life. I’m a junior in college now, and I truly believe that that is not better time than the present to stand up against the criminalization of homeless and poverty. I see no reason why young people from all sides of the political and socioeconomic spectrum can’t come together and put forward sensible protections for civil rights, fiscally responsible affordable housing policy, and better education of what homelessness really is outside of Hollywood’s depictions.

It’s time for my generation to stop complaining about the problems we will have to deal with. It’s time to meet them and defeat them. Homelessness is one of these challenges.

The National Coalition for the Homeless is dedicated helping everyone—especially the students of my generation and the next—get back on their feet to fulfill their potential by getting them in permanent housing and then some. And they’ve done it before. Neil, Megan, and Michael have all helped to structure and display such an impressive non-profit that stays true to its mission in a climate that has become increasingly cynical.  It’s an honor to intern here for however long, even if just to say that I am a part of the solution.

Will Hernandez, Dartmouth ’14

I decided to volunteer my time with the National Coalition for the Homeless because homelessness is an issue that is easily ignored and forgotten in this country.  This seems almost unimaginable with the recent foreclosure crisis and millions of people being homeless each year.  It is easy to ignore homeless people due to the common myth that all homeless people are in there situation due to their lack of hard-work or their bad economic decisions.

I hope to bring more awareness to this issue as well as develop a new perspective for those people who are in dire times and need any support we can muster.  I want to learn about the current homeless policies that are making a huge difference in their respective localities and learn why destructive policies are not very effective for the targeted population. So far, I have been able to research different events and programs produced by different advocacy groups and critically analyze how these events benefit the homeless populations.

As a future hopeful for a Congressional seat, I know that working with the homeless and the National Coalition will provide me with great insights on how to deal with large epidemics that are great hurting America and more importantly, to listen and learn directly from those people who are suffering the most.

Thank you to Sundal, Jose, Will (and Tessa!) for their great work this semester, and for being a part of Bringing America Home!

Homelessness is quickly becoming America’s “forgotten tragedy”. All around us, we are encountering historic levels of economic hardship, childhood hunger, terminal illness, domestic violence, disabled veterans’ languishing on the streets, as well as a rising tide of lethal hate crimes. But we can make a difference.

The National Coalition for the Homeless is proud to announce a new campaign, Crisis Hidden in Plain View, a campaign to encourage outreach and engagement to families and individuals who are homeless or at-risk of becoming un-housed.  Watch the video.

We need your help today!

NCH is working each day to prevent and end homelessness, while ensuring that the needs of those experiencing homelessness are met. We do this by…

  • Bringing America Home. Ending homelessness is a national problem with local solutions: NCH’s is ending homelessness by creating affordable housing; growing living wage jobs; improving access to affordable healthcare; and, protecting civil rights.
  • Protecting the Human Right to Shelter & Housing. Everyone deserves a place to call home. NCH is working to establish and preserve the human right to shelter & housing.
  • Helping Hands. Homeless families and individuals can use support: NCH has placed 60 VISTA volunteers in 24 sites across 6 states, giving people in need a helping hand.
  • Keeping an Eye on Justice. Poverty is not a crime: NCH is protecting workers rights in the courts and in the field and making certain that homelessness can’t be criminalized.
  • Speaking Truth to Power. NCH issues twelve annual reports with in-depth analysis and reviews on housing, healthcare, jobs & benefit income and civil rights.
  • Protecting Voting Rights: Homelessness can feel dehumanizing. NCH is fighting for the right and ability to vote by registering 25,0000 voters living in persistent poverty.
  • Sharing Our Stories: The homeless experience is best told in the first person; NCH’s Speakers Bureau is dozens of speakers, 100’s of thousands listeners, and 30 bureaus.
  • Grassroots Organizing: Homelessness is not community-less. NCH brings homeless stakeholders together to organize, act in their own self-interest and create durable power for many tomorrows.

Your donation today will be matched dollar-for-dollar through a time-limited $30,000 matching contribution.

Contributions to housing the homeless have never been more necessary, and investments today have never more effective. NCH is Bringing America Home and we need your support now.

HMIS Action Alert
(published January 25, 2012)

HUD must only and always report the truth to Congress on Homelessness. Take action now! HUD is accepting comments on final HMIS rules until February 7, 2012. The rules will determine how & when homeless people will be counted, privacy rights, funding levels for local shelters and services. HUD needs to hear from YOU & all local communities. We must balance the needs of the social service community with the rights of those seeking help.

What is the issue?
HUD is seeking comments on the rules for collecting information from homeless individuals at the shelters and aggregating that information to deliver statistics to Congress. Comments due to HUD by February 7, 2012.

Why should you respond?
The final rules will determine the privacy rights for those seeking help. The numbers collected and the outcomes could determine the funding levels for local shelters. The experiences with HMIS at the  local level are important.

What are possible outcomes?
HMIS can be costly to implement locally. A goal of HMIS is to balance the needs of the social service community with the rights of those seeking support. Overall, HMIS should provoke greater incite into solving homelessness.

To respond to the new proposed rules:
Send Comments using the federal eRulemaking Website: http://www.regulations.gov

Docket Number FR-5475-P-01 Title: Homeless Management Information Systems Requirements

Save a copy of the body of your comments and send them to info@nationalhomeless.org for our records at the National Coalition for the Homeless.

Background:
Please use this outline as a basis for submitting comments to HUD regarding the proposed rules for HMIS that were released in  December. It is important to add your local statistics, experiences, and examples to augment this list.

Comments are due to HUD by February 7, 2012 and can be submitted to www.regulations.gov by using the docket
and title of the proposed rules. The National Coalition is urging local advocates, social service providers and those experiencing homelessness to submit comments on these new rules. We believe that HMIS can be a huge burden on a small non-profit trying to provide services to those struggling with their housing, but can have great rewards in coordinating services, reducing paperwork, and providing high quality referrals to those experiencing homelessness.

Here are some comments that you can use in submitting a response to these rules. We urge you to include local activities and examples to support these comments. We believe that HUD officials will listen to local caretakers of the homeless population and your concerns over HMIS.

Comments Regarding HMIS
(Our local group) has accepted the use of HMIS to improve the delivery of services to those experiencing homelessness, but we do not support the use of HMIS as a system to report the extent of homelessness to Congress. We have seen that the statistics are often mistaken for a count of the total number of people homeless in a city or county. No matter how many qualifiers are included in the national Annual Homeless Assessment Report, both elected officials and the media mismanage the data as a complete count of homelessness. There is such wide disparity in how this data is collected that there is no way to compare among service provider and certainly between
cities this case management data. We believe that a voluntary case management system would be worthwhile to collect data, but a mandatory system that attempts to collect an unduplicated count is nearly impossible in such a fractured system.

In a period of tightening budgets and federal cuts, we believe that these resources could be redirected to basic human services or housing assistance instead of the administrative services of counting people. We see the value of one electronic case management system overseen by HUD used by every social service provider in a community. If the eventual goal is to arrive at the number of homeless people in a city or state as stated by Congress, we believe that HUD would receive much better information by funding local experts to conduct a census in representative cities. We believe that local universities or foundations in various size representative cities, suburbs, and rural jurisdictions could develop an accurate estimate of the number of homeless people and then they could use that data to extrapolate a national estimate of homelessness.

That being said we do have concerns about the proposed rules that were released in December 2011.

  1. It should be made clear that there is not a minimum participation rate by clients for the social service provider. The user who is experiencing a housing emergency and refuses to enter data should not result in a penalty or an issue with the performance standards for the local social service provider. [It would be good
    to add a local example of this issue from your community]. If a user refuses to enter their social security number or other personal identifying information that should not result in a reduction in public support or a sanction for the social service provider. The shelter or meal program should be held harmless if their clients decide to withhold personal required in the HMIS database.
  2. We believe that the security standards should emphatically and unequivocally state that law enforcement agencies should not have access to personal identifying information contained within the HMIS data without a warrant signed by a member of the judicial branch of government. We understand that some  communities have the local sheriff maintains the HMIS data.
  3. We believe that the requirement for every publicly funded homeless service provider contribute data to a central management system is an unfunded mandate from the federal government. There should be dedicated resources separate from the Emergency Solutions Grant or Continuum funding to implement this project. [It would be good to add local information on the number of staff dedicated strictly to entering data at your
    facility.]
  4. We believe that there are a number of state privacy laws that make it difficult for local agencies to submit data under these proposed rules. [Many states have strict controls over the use of social security numbers when accessing government services, which could present a conflict for the local provider who also receives federal continuum funding. If you know that this is the case in your state, please site specific local or state law.]
  5. We believe that the HMIS security standards should be subject to HUD oversight and public comment. The security standards, local policies and procedures and grievance process should be posted on an easily accessible publicly available website. Those experiencing homelessness should be able to submit comment
    and have those comments responded to by the local HMIS Lead in an easy and accessible manner.
  6. There are no protections for clients outlined for improper usage or improper release of data especially privacy violations by an HMIS Lead organization. We believe that if there is a break down in privacy at the local level and the policies and procedures break down there should be a way for an individual seeking assistance or currently utilizing a Continuum funded program to file a grievance with a government agency with regard to HMIS. In addition, with the exchange of data among local providers and the transient nature of the population, it is often difficult for a person experiencing homelessness to determine where a security
    breach originated. We believe that a government agency should be the final arbiter of a complaint especially if there are repeated problems with the protection of privacy at the local level. This is especially important if the HMIS Lead organizations are also permitted to be collectors of personal and private client data as service providers as well.
  7. Since this data is being used by the public and Congress for planning and local decision making on the proper allocation of resources, there should be a way for advocates or the public to challenge the data’s accuracy. There should be a way for the HUD to accept challenges to the unduplicated numbers submitted
    as either a significant undercount or an over-count of the actual number of homeless people in a community as is policy for the US Census. These comments should be included with the release of the Annual Homeless Assessment Report.

Season’s Greetings from all of us at the National Coalition for the Homeless to you, our members, friends and colleagues. I hope that this holiday season is filled with wonderful surprises, chance meetings, and all the joys of the holiday season. As friends stop by our office to wish us well, I’m reminded how fortunate we all are to have such a wonderful community who are dedicated to the important work we do and proud to define us as a premier national advocacy organization.

With the 2011 calendar drawing to a close and our 2012 strategic plan at its midway point, I’m pleased to say that we’re on a direct and correct course for advancing NCH’s mission: “To prevent and end homelessness, while ensuring that the immediate needs of those experiencing homelessness are met and that their civil rights are protected.” We have accomplished a great deal in partnership with homeless Americans by protecting advancements in public policy, restoring and defending civil rights, holding accountable banks and housing officials for their role in the foreclosure crisis, and setting community standards for homelessness prevention and rapid re-housing.

While we recognize the progress we’ve made thus far, we must also identify those things which have prevented us from functioning expeditiously and accomplishing the interim steps that appeared so do-able at first blush. As we look towards next year, the three most severe and direct challenges for those we serve and for our organization specifically will be the difficult national economy, the resulting reductions in revenue from grants and contributions, and the mounting fatigue towards persistent poverty and homelessness.

The tradition of the holiday “wish list” seems an appropriate metaphor for the closing of this year’s holiday message…

In difficult times, when it seems that providing resources and direct service are the only activities that deserve your attention – Understand the important role that NCH’s advocacy plays in protecting & preserving those resources & services…

When donors are faced with their own financial challenges – Consider that NCH depends on your continued support and that your responsibility to those most in need grows more important in difficult times and is appreciated all the more…

AND, as homeless hate crimes grow, criminalizing homelessness becomes common, affordable housing disappears and low income workers fail to earn a livable wage – Remember the homeless and those who proudly and honorably serve every day.

Remember the National Coalition for the Homeless.

By Megan Hustings

Good thing I’m not that old, because I’m showing my age. I’ve posted my way through several generations of social networks.  In college, students at my school shared a network of “Plans,” a page that was hosted on the college’s intranet where users could make text only posts (quotes, rants, etc.) and tag their friends. After graduation, I started out on Friendster, which I barely remember now. MySpace was the next big thing, but even as it grew in popularity, other online communities began vying for internet prominence.

Today, Facebook and Twitter seem to reign the waves, but again, new online communities continue to spring up to offer unique opportunities for organizing certain kinds of communities. I can’t even begin to list all the websites that could be classified as social networks, you can look for more on this Wikipedia listing of social networks, or I love to get lost in the “Conversation Prism” – here’s the author’s blog post.

Since starting out with NCH five years ago as an AmeriCorps*VISTA volunteer, I’ve seen the organization’s fundraising and outreach change quite a bit. Back then, we focused on sending out appeal letters a few times a year and writing grant proposals, but had just moved to an online only newsletter. Now, we look for more diverse funding sources, and spend a good amount of time connecting to our supporters and members through online and social media – Twitter, Facebook, the Bring America Home Blog, and many others (Change.org, MySpace, YouTube, Razoo, etc.).

The question I keep coming back to is how do we effectively engage the NCH community in ending homelessness through these networks? Can online advocacy make a difference?

We have raised some funds over the years from Facebook Causes, and have passed along several successful petitions through Change.org. Advocacy in all its forms is hard to quantify, but we know that we have the ears (or screens) of well over 15,000 advocates through various social media websites.

Recently, we sent out surveys on our social networks, Facebook and Twitter, asking you how we could improve our social networking presence. (To all of you who responded, thank you!) Through this experience, we got to know a little about you and how you interact with NCH online. Some of the things we learned were:

  • Many of you first engaged with us through social media to learn more about advocacy for the homeless
  • We Tweet just the right amount, but you would prefer if we posted more on Facebook.
  • You are most interested in the subjects of homeless organizations and services, and homeless services, but those on Facebook would like to see more direct testimonials from people experiencing homelessness
  • Interestingly, most of you work for another organization relating to homelessness

Finally, we learned that only a few of you who engage with us on Facebook and Twitter are active, contributing members of NCH. We know budgets are tight all around, but if you’re able to become a member, this holiday season is a great time to do so!

We have already begun to use this information to (hopefully!) improve our social networking interactions with you. But is there more we can be doing? Are we making a difference by educating with news stories, sharing the faces and voices of those who experience homelessness, or spreading awareness of what our great partners are doing across the country?

We’re always open to more suggestions, or examples of successes you have had in mobilizing your online community. Please feel free to leave your comments or contact me at 202-462-4822 or mhustings@nationalhomeless.org.