Opening posted January 8, 2026
Job Title: Administrative Manager
Reports to: Deputy Director
Hours: Full Time 40 hrs. per week, Hybrid work location with at least 3 days per week in NW DC office. Flex schedule some evenings or weekends required
To apply: Send a resume or background information containing your complete work history and a cover letter referencing this position by e-mail to careers @ nationalhomeless.org.
Position Summary: The Administrative Manager is responsible for overseeing the activities necessary to support the advocacy, public education, research, and other efforts of NCH. With a small staff, teamwork is a vital component of NCH: while each staff person has defined responsibilities, the willingness of all to “pitch in” when needed is essential to carrying out the mission of the organization.
NCH maintains a Hybrid staff, with an office in northwest Washington, DC. The Administrative Manager should be located in the Washington, DC, area and will be required to be in the office at least 3 days per week. This is a full-time salaried position, eligible for our generous benefits package (including Medical, Dental and Vision coverage, Life Insurance, 403b Retirement, etc.), and will require occasional weekend work and travel 1-3 times per year.
Duties:
- Manages and schedules flow of work to support NCH objectives (mailings, phone calls, response to information requests, etc.).
- Oversees office facility needs, including, but not limited to: Liaison with landlord; Oversight of office equipment maintenance and repair; Coordination of office space – managing ordering and storage of supplies, files, etc.
- Inputs donor data, manages thank you letters, and assists with other donor letters and mailings as necessary.
- Assures that NCH info inbox inquiries are answered or redirected in a timely and professional manner.
- Responds to requests for information or assistance, analyzing data and creating field reports on incoming requests.
- Maintains physical filing and assists with maintenance of digital systems.
- Sorts daily mail delivery.
- Processes deposits/bills in coordination with Deputy Director, Executive Director, and bookkeeper.
- Assists program staff with scheduling and other arrangements for special meetings or projects.
- Other tasks as may be assigned.
Qualifications:
- Any combination of education and/or experience, which reflects the development of the skills necessary to carry out, the tasks listed above.
- Strong, proven management and customer service skills.
- Demonstrated knowledge and use of general computer systems, Microsoft Office programs, database management, and internet usage.
- Demonstrated ability to work in a collegial atmosphere with philosophically, racially, and economically diverse groups and individuals.
- Candidates with personal experience of homelessness or housing instability are highly encouraged to apply.
Compensation:
Starting salary for this position will be in the range of $58,000-$62,000. This position is a full time position with a robust benefit package that includes 2+ weeks a year of vacation and holidays, sick leave, 403b retirement plan, an employee assistance plan, and Health, Vision, Dental, Life and Disability Insurance.
About NCH: The National Coalition for the Homeless (NCH) is a national advocacy network of people who have experienced homelessness, activists, service providers and others. We envision a world where everyone has a safe, decent, accessible and affordable home. Our mission is to end and prevent homelessness while ensuring the immediate needs of those experiencing homelessness are met and their civil rights are respected and protected.
NCH affirms the following Guiding Principles/Values:
- We can end and prevent homelessness.
- People who are currently experiencing or have experienced homelessness must be leaders in all the work of NCH and in the movement to end homelessness.
- NCH believes in the dignity of all people: housing, healthy food, quality health care, education and livable incomes as basic human rights.
- It is morally, ethically, and legally wrong to discriminate against and criminalize people struggling to meet their basic needs.
- Public policy makers and elected officials at all levels must be held accountable to end the systemic and structural causes of homelessness.
- Structural racism and discrimination are root causes of homelessness and violate human dignity.
- Collaboration between NCH and its diverse stakeholders is critical in directing NCH’s work.
