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Communications Internship

Internship Summary:  The Communications Intern will work remotely during the pandemic and report to the Deputy Director. The Intern will work with a team of staff and other fellows engaging in data collection, content creation and communications outreach to advocate for ending homelessness. The Intern will collect, analyze and report on data from web traffic, donor records, email and social media outreach. Reports will be used, along with surveys of field partners, people experiencing homelessness, and the larger policy environment, to inform ongoing social media and other communications outreach. 

Specific Position Activities:

  • Update Donor records with missing addresses
  • Add new donor entries from events
  • Develop reports from Donor Database
  • Monitor Social Networking pages
  • Develop communication strategy for NCH Social Networking
  • Post regular content based on communications strategy
  • Update emails lists
  • Develop procedure explanation for updating email lists
  • Develop report on mass email performance

Required Skills:

  • Attention to detail
  • General or beginning knowledge of database structure, Microsoft Excel/Google Sheets
  • Familiarity with professional use of Social Media
  • Experience with communication across diverse groups

Preferred Experiences:

  • Direct service with homeless/low income populations
  • Personal experience with homelessness
  • Standard graphic and web design proficiency

Skills to be Obtained:

  • Detailed knowledge of donor database structure
  • Advanced knowledge of Microsoft Excel, and/or Access
  • Understanding of communication in the modern internet environment 
  • Experience with digital organizing and fundraising for nonprofit activity
  • Reporting and analyzing raw data

Mission Statement:  The National Coalition for the Homeless, founded in 1982, is a national network of people who are currently experiencing homelessness  or who were once homeless, activists and advocates, community and faith-based homeless service providers, and others committed to a single mission.  That mission, our common bond, is to end homelessness. We are committed to creating the systemic and attitudinal changes necessary to prevent and end homelessness. At the same time, we work to meet the immediate needs of people who are either currently homeless or at risk of homelessness.  We take as our first principle of practice that people who are currently experiencing homelessness or have formerly experienced homelessness must be actively involved in all of our work.

Organizational Goals:   The National Coalition for the Homeless remains a substantive voice in the federal legislative process for people who are experiencing homelessness.  In our policy advocacy, we work diligently to ensure that mainstream resources and opportunities are available to families and individuals who are either homeless or at risk of homelessness. To end homelessness in the U.S., we use the following strategies to accomplish our mission:  lobbying, policy analysis, litigation, public education, community organizing, research and technical assistance.

Need Help?

Find information and resources if
  • You or your family is currently homeless
  • You or your family is in danger of becoming homeless


Find more information on topics ranging from Criminalization to How to Get Involved:
  • Reports
  • Manuals
  • Factsheets

Take Action

Be a part of the solution:
  • Donate
  • Organize
  • Advocate
  • Volunteer
  • Request a Speaker


National Coalition for the Homeless | 2201 P St NW, Washington, DC 20037 | (202) 462-4822 | info [at] nationalhomeless [dot] org
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