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Communications Coordinator

Position Location: Washington DC

Mission Statement:  The National Coalition for the Homeless (NCH) is a national advocacy network of people who have experienced homelessness, activists, service providers and others. We envision a world where everyone has a safe, decent, accessible and affordable home. Our mission is to end and prevent homelessness while ensuring the immediate needs of those experiencing homelessness are met and their civil rights are respected and protected.

NCH affirms the following Guiding Principles/Values:  

  1. We can end and prevent homelessness.
  2. People who are currently experiencing or have experienced homelessness must be leaders in all the work of NCH and in the movement to end homelessness.
  3. NCH believes in the dignity of all people:  housing, healthy food, quality health care, education and livable incomes as basic human rights. 
  4. It is morally, ethically, and legally wrong to discriminate against and criminalize people struggling to meet their basic needs. 
  5. Public policy makers and elected officials at all levels must be held accountable to end the systemic and structural causes of homelessness. 
  6. Structural racism and discrimination are root causes of homelessness and violate human dignity.
  7. Collaboration between NCH and its diverse stakeholders is critical in directing NCH’s work.

About the Position:  The Communications Coordinator will work with a team of staff engaging in content creation, data collection, and organizing outreach to advocate for ending homelessness. The Communications Coordinator manages day-to-day social media for the Coalition, and will assist with reporting, graphic design, website management, and other communications needs. An ideal candidate will be comfortable working with a broad range of stakeholders, including field partners, people who are or have been unhoused, Board members, elected officials, and other advocacy partners. The Communications Coordinator will work remotely during the pandemic and report to the Deputy Director. 


  • Further develop and fulfill communication strategy for NCH social media marketing.
  • Monitor conversations on social media platforms.
  • Monitor messages sent to NCH asking for assistance. 
  • Post regular engaging content based on communications strategy.
  • Develop reports on social media interactions for staff and Board.
  • Solicit content, create and send monthly newsletters.
  • Gather images and design creative content for social media posting.
  • Assist with strategy, development, and ongoing maintenance of NCH’s website.
  • Assist with management of content and branding for the Bring America Now Campaign.


We seek a dynamic and flexible professional who can craft advocacy messages for a variety of audiences. While the entire staff contributes to content creation, the Communications Coordinator needs to be able to synthesize program updates into concise sound bites. A self starter who enjoys using social media for change will thrive in this role. The ideal candidate should have at least 1-2 years of communications experience, or related educational training.

Candidates should also have a demonstrated commitment to social justice, robust analysis of systemic oppression based on race, class, gender, sexual orientation, and gender identity, and an understanding of challenges facing people experiencing homelessness, immigrant communities, communities of color, and low-and moderate-income families.

Further requested competencies:

  • Demonstrated knowledge and use of general computer systems, Microsoft Office programs, database management, and internet usage. 
  • Familiarity with professional use of Social Media (Instagram, Facebook, Twitter, Linkedin)
  • Demonstrated ability to work in a collegial atmosphere with philosophically, racially, and economically diverse groups and individuals. Experience with communication across diverse groups, strong editing and writing skills.
  • Demonstrated graphic and web design experience. 
  • General or beginning knowledge of database structure (Microsoft Excel/Google Sheets). 
  • Preferred either personal experience with homelessness, or direct service with homeless/low income populations.
  • Show an understanding of trauma informed care and how recovery processes are often non-linear

Locations: Hybrid- office space is available in the Dupont Circle neighborhood of Washington, DC, and this position is allowed to work remotely. When it is safe to return to the office, our preference would be for the position to be located in Washington, DC.

Pay and Benefits: The target annual compensation is $40,000 in the first year. Benefits include Health, Dental and Vision Insurance, Life Insurance, Long and Short term Disability, Vacation starting at 10 days per year.

To Apply: Applications are being accepted currently. Please submit your resume, a letter of interest highlighting your related experience, and an example of your previous communications work – this could be an infographic you designed, a website you have created or managed, a social media post you created, a press release you wrote, or similar. Applications can be emailed to mhustings at

NCH is an Equal Employment Opportunity employer and actively recruits formerly homeless individuals, people of color, women, individuals with disabilities, and members of the LGBTQ community.

Need Help?

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  • You or your family is currently homeless
  • You or your family is in danger of becoming homeless


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